Getting more people on public transport makes it more cost effective and sustainable. If the goal is more people using buses, trams and trains the first step has to be … [Read more...] about Thinking differently about conflict – beginning our travels with a triangle.
Blog – Travels with a Triangle
The Satisfaction Triangle holds that people have three interdependent needs that must be considered and addressed if issues are to be truly solved. One side of the … [Read more...] about If you want to get things done you’re going to have to take seriously how people feel.
It’s all about eyeball to eyeball contact – you can’t write it in a paper and expect people to believe you; it’s got to be a human, individual, personal trust relatio … [Read more...] about Building trust is about building relationship
When solving problems our most effective tool is not our technical brilliance, it is our ability to create and sustain relationships. If a technical solution requires any … [Read more...] about How can pirate ships save our health system?
https://www.youtube.com/watch?v=q8DiOthAKek Lots I know about travelling with a triangle, including refresher lessons, I learnt from dogs. No, seriously! Watch the video … [Read more...] about Travels with a triangle goes to the dogs!